1. Information We Collect
1.1 Information You Provide
When you use our contact forms or submit enquiries, we may collect:
- Your name
- Email address
- Phone number (if provided)
- Message content
- Any other information you choose to provide
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Connect you with relevant sports clubs and programs
- Improve our website and services
- Send important updates about our services (with your consent)
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:
- Service Providers: We may share information with trusted third parties who assist us in operating our website or conducting our business
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Sports Clubs: With your explicit consent, we may share your contact details with sports clubs you express interest in
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request restriction of processing
- Data portability
6. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
7. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.
11. Contact Us
For questions about this privacy policy or to exercise your rights, contact us at:
Email: info@sportsyard.co.uk
Address: Sports Yard, Manchester, United Kingdom
We aim to respond to all privacy-related enquiries within 30 days.